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How to Order
When you place an order with us, you can feel confident that your credit card and personal information is protected by secure servers.
To place an order, you must first select an item to purchase.
When you have selected a product, click the "Add to Cart" button. This will add the item to the shopping cart. This does not commit you to buying this item. It can always be removed.
After you have added the item(s), you can choose to place you order (Check Out) or continue to shop. You can add as many items as you want into your shopping cart.
After you have finished adding items, you can return to your shopping cart by clicking on the "Your Cart" link. Follow the 3 steps in the check out process (shipping, billing, and confirmation page).
You will receive an email order confirmation to the email address you provided. After your order has shipped, you will receive another email with your detailed tracking information.
Payment Options
We accept Visa, MasterCard, American Express, and Discover/Novus
Return Policies
Damaged Shipments:
We make every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be damaged during the shipping process. Merchandise damaged during shipping should be reported to us within 24 hours of receipt. We will contact the shipping company for visual inspection of the merchandise and box. We will then issue you credit for the amount of any confirmed damaged merchandise.
Return Policy:
Please email us at evassupplements@yahoo.com for return authorization prior to returning any merchandise. Merchandise must be returned in sellable condition in order to receive credit. Full credit will be issued for unopened merchandise returned within 15 days of your receipt of shipment. A 15% restocking fee will be applied to authorized returns received after 15 days and a 25% restock fee will be applied to unauthorized returns. Product returns cannot be accepted after 30 days.
Back Orders:
We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product we carry, occasionally we may run out of certain products. In this event, we will give you an estimated time of availability and give you the choice of canceling the out-of-stock items, holding off shipment of your entire order until the product is available, or receiving a partial shipment of the in-stock items first and the out-of-stock items when they are available. No additional shipping charges will be incurred by the customer for these partial shipments.
All approved returns must be shipped to:
Evassupplements 11 W 8th St.
New York, NY 10011
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